Red Self Storage
 
  FAQs

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How often can I visit?
As often as you wish. You are not charged for the number of visits.
What can I store?
You can store anything at Red as long as it is not flammable, perishable, illegal or alive.
How can I pay?
Payment can be made by all standard methods: cheque, credit card, debit card etc. Ask about our monster discount packages for long term storage that is paid in advance.
Why do I need my own lock and key?
Treat your cabin just like your home: the only person that should hold a key is you. Not even Red Self Storage staff can access your unit.
How much will it cost me to store my things?
The cost of your storage will be dependant on the Red Storage Consultants assessment of the size of cabin you require. You can check your requirements on line with our Red Calculator guide or by speaking directly to a Storage Consultant.
Where can I hire a van or removal lorry?
Red operate a van hire service, so speak to one of our storage consultants. Otherwise we can recommend a hire company.
Can I send things for delivery from my cabin?
Yes, we can arrange collections from your cabin for a small additional fee.
Can I send things for delivery to my cabin?
Yes, we can take deliveries to your cabin for a small additional fee.
How long can I store goods in my cabin?
You can store in your cabin for a lifetime if you wish, just ask about our special rates.
What if my cabin becomes too big or too small?
Red provide cabins from 10 sq feet to over 1,000 sq feet giving you the peace of mind that you can increase or decrease the space as you require it. Just tell us what you want and Red will give you what you need.
What sort of lease do I have to sign?
You don't sign a lease. At Red we try to make everything easy: a basic storage cabin agreement needs to be signed, just like renting a hotel room.
How much notice is needed before I can move in?
You can move in today. Just turn up at Red Self Storage, speak to a consultant and they will arrange packing materials, insurance etc. You can move in as soon as you arrive.
How often do I pay?
Red invoice customers every 4 weeks, or in advance if you require. Just remember you have to give us 7 days notice before you leave and you will be refunded any money you have paid. Big discounts can be had by paying in advance for your cabin.
What hours are you open?
  Basic Access   24 Hour Access*
Monday-Friday: 8am-8pm
Saturday: 9am-6pm
Sunday: 10am-4pm
24 hours a day
7 days a week
365 days a year

*24 Hour Access has an additional charge by arrangement.

How high are your storage cabins?
Red store rooms are usually around 7 feet in height. However, specialist rooms are available with height in excess of 10 metres for that special storage item.
What is the shortest term I can have a cabin for?
Our shortest cabin stay is 10 days.
  Red Self Storage FAQs